Q. What is Chinipy Crum?
Crum are shared points you receive with your Chinipy account. They are granted free of charge through attendance check-ins, events and service benefits, and you use them for digital content in services Chinipy runs itself (for example, readings on Chinipy Tarot Web). Crum cannot be bought or topped up with money.
Crum guide (Korean) →
Q. Can I buy Crum?
No. Chinipy does not sell Crum and has no top-up feature. Because Crum are free points, they cannot be refunded as cash, and cannot be transferred or sold to other members.
When you use a product that a service sells separately (for example, a reading pass on Chinipy Tarot Web), Crum may be granted as a benefit. These are benefit Crum, not purchased Crum.
Q. How do I earn Crum?
Check in at the Chinipy Account Center once a day (Korea time) to get Crum. Attendance Crum can be used for a set period from the day you get them, so checking in regularly lets you use them for a daily fortune reading on Chinipy Tarot Web.
Reward missions on Chinipy Tarot Web (sharing a result, adding the Chinipy KakaoTalk channel, opening it after adding it to your home screen) each give Crum once.
You can also get Crum from events and service benefits. The amount you get each time and the validity period are explained in the Crum guide of the Account Center and when they are granted.
Check in at the Account Center (Korean) →Crum guide (Korean) →
Q. How long are Crum valid?
Each grant of Crum has its own validity period, and Crum that pass their validity period disappear automatically.
Attendance Crum, Reward Crum from Chinipy Tarot Web reading passes, Chinipy Tarot Web reward mission Crum and Crum returned by a cancellation each have their own validity period depending on how you received them. Crum such as event Crum follow the period announced when they are granted. The period for each kind is listed in the Crum guide of the Account Center.
The Account Center shows the Crum that will expire soon and how long they have left.
Q. In what order are Crum used?
Crum whose validity period ends first are deducted first, so Crum that are about to expire are used first.
Q. Where can I use Crum?
Only in services Chinipy runs itself. Right now, Crum are used for readings on Chinipy Tarot Web and for retelling the same cards with another master. The Crum needed for each item are shown in the Crum guide (accounts.chinipy.com/crum) and on the service screen.
Crum guide (Korean) →
Q. If I cancel something I used Crum for, do I get them back?
Content whose result you have not received yet can be cancelled within 7 days of use, and the deducted Crum come back as Crum with a new validity period from the cancellation.
Content that has started, for example a reading whose result you received, cannot be cancelled. If you did not receive a result because of a problem on Chinipy's side, such as a system error, the content is provided again or the Crum are granted again.
Q. Where can I see my Crum balance and history?
The Chinipy Account Center shows your Crum balance and the history of Crum earned, used and expired. You can also download your profile, Crum balance, service consents and transaction records as a JSON file.
Chinipy Account Center (Korean) →