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Privacy Policy

This Privacy Policy applies only to the Chinipy Tarot Android app. Chinipy Tarot Web (app.chinipy.com/tarot) is governed by the separate Chinipy Tarot Web Privacy Policy (https://app.chinipy.com/tarot/privacy/, in Korean).

Effective Date: October 22, 2026

Chinipy (hereinafter "Company") establishes and operates the following privacy policy to protect users' personal information and rights in accordance with the Personal Information Protection Act and to smoothly handle users' grievances related to personal information.

This Privacy Policy applies to the tarot card mobile application service provided by the Company and complies with international data transfer and related laws for global service provision.

Article 1 (Purpose of Personal Information Processing)

The Company processes personal information for the following purposes. Personal information being processed is not used for purposes other than the following, and when the purpose of use changes, necessary measures such as obtaining separate consent will be implemented in accordance with Article 18 of the Personal Information Protection Act.

1.1 Membership Registration and Management

  • Confirmation of membership registration intention, identification and authentication for membership services
  • Membership qualification maintenance and management, prevention of fraudulent service use
  • Securing contact information for various notices and grievance handling

1.2 Goods or Service Provision

  • AI-based tarot card consultation and interpretation services
  • AI-based character-specific tarot readings
  • Dream interpretation services
  • Other services that the Company additionally develops or provides to users through partnership agreements

1.3 Grievance Handling

  • Identity verification of complainants, confirmation of complaints, contact and notification for fact-finding
  • Processing result notification, service improvement

1.4 Marketing and Advertising Utilization

  • New service (product) development and customized service provision
  • Event and advertising information provision and participation opportunities
  • Personalized advertising provision and advertising effectiveness measurement
  • Access frequency analysis and statistics on members' service usage

Article 2 (Personal Information Processing and Retention Period)

2.1 Processing and Retention Period

The Company processes and retains personal information within the personal information retention and use period according to laws or the personal information retention and use period agreed upon when collecting personal information from data subjects.

Data Type Retention Period Storage Purpose Legal Basis
Member Basic Information 1 year after withdrawal Fraud prevention, dispute handling Personal Information Protection Act Article 15
Current Assets 2 years from last activity Service provision, fraud prevention Personal Information Protection Act Article 15
Asset Change Records 370 days from occurrence Transaction tracking, customer support Personal Information Protection Act Article 15
Records on contracts or withdrawal of orders 5 years E-commerce Act compliance, dispute resolution E-commerce Act Article 6, Enforcement Decree Article 6
Records on payment and supply of goods (in-app purchase information) 5 years E-commerce Act compliance, dispute resolution E-commerce Act Article 6, Enforcement Decree Article 6
Records on consumer complaints or dispute resolution 3 years E-commerce Act compliance, customer support E-commerce Act Article 6, Enforcement Decree Article 6
Event Participation Records 2 years from last activity Event operation, fraud prevention Personal Information Protection Act Article 15
Tarot Question History Automatically deleted after 7 days Customer support, service quality management Personal Information Protection Act Article 15
Ad Viewing Records Automatically deleted after 7 days Advertising effectiveness measurement Personal Information Protection Act Article 15

2.2 Inactive Member Information Processing

  • Members inactive for 2+ years
    • No purchase history: Delete all information
    • With purchase history: Delete all except the legally retained records in Article 2.1
    • Email notification 30 days and 7 days before deletion
  • Members inactive for 5+ years: Complete deletion of all information
  • Members who only logged in for 90 days without service use: Account deletion

Article 3 (Personal Information Items Processed)

3.1 Information Collected Through OAuth Login

The Company collects personal information through the following OAuth systems:

Information Collected During Google Login:

  • Required Items: Email address, name, unique identifier
  • Optional Items: Profile picture
  • Metadata: Provider information, email verification status

Information Collected During Apple Login:

  • Required Items: Email address (actual or Private Relay), unique identifier
  • Optional Items: Name (if user chooses)
  • Metadata: Provider information, authentication status

3.2 Information Automatically Generated and Collected During Service Use

  • Device Information: Mobile device identifier, OS version, app version
  • Service Usage Records: Access date/time, service usage records, error records
  • Advertising Identifiers: IDFA (iOS), Google Advertising ID (Android) - collected only with consent

3.3 Optional Collection Information

  • Date of Birth: For providing more accurate tarot interpretations (optional)
  • Areas of Interest: For providing customized content (optional)

3.4 Information Processed for AI Tarot Readings

  • Reading request information: The question the user enters (the dream content for dream interpretation), the cards selected and the nickname are sent to the AI providers in Articles 5 and 6 (Google Gemini API by default, Anthropic Claude API if it fails) to generate AI tarot readings.

Article 4 (Provision of Personal Information to Third Parties)

The Company processes personal information only within the scope specified in Article 1 (Purpose of Personal Information Processing) and provides personal information to third parties only in cases corresponding to Article 17 of the Personal Information Protection Act, such as data subject consent or special provisions of laws.

4.1 Personal Information Regularly Provided to Third Parties

Recipient Purpose of Provision Items Provided Retention and Use Period
Google LLC (Google AdMob) Personalized advertising provision, advertising effectiveness measurement Advertising identifiers (IDFA/GAID), device information, app usage patterns Until advertising service purpose is achieved

4.2 Right to Refuse Ad Tracking

Users can refuse personalized ad tracking at any time:

  • iOS: Settings → Privacy & Security → Tracking → Disable Allow Apps to Request to Track
  • Android: Settings → Google → Ads → Disable Ad Personalization

Article 5 (Consignment of Personal Information Processing)

The Company consigns personal information processing tasks as follows for smooth personal information processing:

Consignee Consigned Work Content Personal Information Retention and Use Period
Supabase Pte. Ltd. Member information storage and management, OAuth authentication service Until consignment contract termination
Google LLC Cloud server operation, data backup, advertising services Until consignment contract termination
Google LLC Generating AI tarot readings (Gemini API) Deleted within 55 days after the reading is created (Google's abuse monitoring period)
Anthropic, PBC Generating AI tarot readings (Claude API, backup when the Gemini API fails) Deleted within 30 days after the reading is created; may be kept for up to 2 years if a violation of Anthropic's usage policy is suspected

When concluding consignment contracts, the Company specifies matters related to prohibition of personal information processing beyond the purpose of consignment work performance, technical and administrative protection measures, re-consignment restrictions, management and supervision of consignees, and liability for damages in documents such as contracts in accordance with Article 26 of the Personal Information Protection Act, and supervises whether consignees safely process personal information.

Article 6 (Cross-border Transfer of Personal Information)

The Company transfers personal information abroad as follows for global service provision:

Item Content
Personal Information Items to be Transferred Member information, service usage records, device information
Countries to which Personal Information is Transferred United States, Singapore, European Union
Recipients (Contact) Supabase Pte. Ltd. (Singapore, privacy@supabase.com), Google LLC (USA, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA)
Time and Method of Transfer Sent and stored over an encrypted network (HTTPS) as the service is used
Recipients' Personal Information Use Purpose Service provision, data storage and management
Retention and Use Period Until member withdrawal or consignment contract termination
How to Refuse and Its Effect This transfer is essential to providing the service. To refuse it, you may terminate the service agreement by withdrawing your membership, in which case you cannot use the service.

Cross-border transfer for AI tarot readings

Item Content
Personal Information Items to be Transferred The question the user enters (the dream content for dream interpretation), the cards selected, the nickname
Countries to which Personal Information is Transferred United States
Recipients (Contact) Google LLC (USA, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) / Anthropic, PBC (USA, privacy@anthropic.com)
Time and Method of Transfer Sent over an encrypted network (HTTPS) each time a reading is requested; sent to Google first and retried with Anthropic if Google fails
Recipients' Personal Information Use Purpose Generating AI tarot readings
Retention and Use Period Google: deleted within 55 days after the reading is created / Anthropic: deleted within 30 days after the reading is created (up to 2 years if a usage policy violation is suspected)
How to Refuse and Its Effect No transfer takes place if AI tarot readings are not used; in that case AI tarot readings are not available.

6.1 Personal Information Protection Systems in Recipient Countries

  • United States: EU-US Data Privacy Framework (DPF) applied
  • European Union: GDPR (General Data Protection Regulation) applied with mutual adequacy decision with Korea
  • Singapore: Personal Data Protection Act (PDPA) applied

Article 7 (Rights and Obligations of Data Subjects and Exercise Methods)

7.1 Rights of Data Subjects

Data subjects can exercise the following personal information protection-related rights against the Company at any time:

  1. Request for notification of personal information processing status
  2. Request for access to personal information
  3. Request for correction and deletion of personal information
  4. Request for suspension of personal information processing
  5. Claim for damages

7.2 Method of Exercising Rights

The above rights can be exercised through written documents, email, etc., in accordance with Article 41, Paragraph 1 of the Enforcement Decree of the Personal Information Protection Act, and the Company will take measures without delay.

Article 8 (Destruction of Personal Information)

8.1 Destruction Procedure

The Company destroys personal information without delay when personal information becomes unnecessary due to expiration of the personal information retention period, achievement of processing purposes, etc.

8.2 Destruction Method

  • Electronic Files: Delete files using technical methods and take measures to prevent recovery and regeneration
  • Other Records: Destroy by shredding or incineration

8.3 Automatic Destruction System

  • Automatically deleted after 7 days: Tarot question history, ad viewing records
  • Automatically deleted after 370 days: Asset change records
  • Automatically deleted after 2 years: Inactive members' current assets, event participation records
  • Automatically deleted 1 year after withdrawal: Member basic information
  • Automatically deleted after 3 years: Records on consumer complaints or dispute resolution
  • Automatically deleted after 5 years: Records on contracts or withdrawal, records on payment and supply of goods (in-app purchase information)

Article 9 (Measures to Ensure Safety of Personal Information)

The Company takes the following technical, administrative, and physical measures necessary to ensure safety in accordance with Article 29 of the Personal Information Protection Act:

9.1 Technical Measures

  • Personal Information Encryption: Personal information is safely stored and managed through encryption
  • Supabase-based Security: Row Level Security (RLS) policy applied
  • API Access Control: Only authenticated users can access data
  • Technical Measures Against Hacking: Installation and operation of antivirus software and security programs
  • Storage of Access Records: Records of access to personal information processing systems are kept for at least 1 year

9.2 Administrative Measures

  • Minimization of Personal Information Handling Staff: Designate and minimize staff who process personal information
  • Regular Staff Training: Regular training on laws related to personal information protection and internal management plans for staff who process personal information

Article 10 (Installation, Operation, and Refusal of Automatic Personal Information Collection Devices)

10.1 Use of Automatic Personal Information Collection Devices

The Company uses automatic personal information collection devices that store and retrieve usage information from time to time to provide individual customized services to users.

10.2 Purpose of Use

  • Providing customized information according to individual interests
  • Analyzing access frequency and visit times to understand users' preferences and interests
  • Target marketing and personalized service provision through understanding event participation levels and visit counts
  • Advertising effectiveness measurement and improvement

10.3 Method to Refuse Settings

Users can refuse automatic personal information collection through device settings:

  • iOS: Settings → Privacy & Security → Tracking → Disable Allow Apps to Request to Track
  • Android: Settings → Google → Ads → Disable Ad Personalization

Article 11 (Personal Information Protection Officer)

11.1 Personal Information Protection Officer

  • Officer: Chinipy CEO
  • Email: contact@chinipy.com
  • Phone: +82-70-5275-5946
  • Customer Support Hours: Weekdays 10:00 ~ 16:00 (Korea Time, excluding weekends and holidays)
  • Processing Period: Response within 10 days from inquiry receipt

11.2 Exercise of Personal Information-related Rights

Data subjects can exercise the following rights:

  • Request for notification of personal information processing status
  • Request for access to personal information
  • Request for correction and deletion of personal information
  • Request for suspension of personal information processing
  • Claim for damages

Article 12 (Personal Information Breach Reporting)

Data subjects can report personal information breaches to the following institutions:

Personal Information Breach Reporting Institutions

  • Personal Information Infringement Report Center: privacy.kisa.or.kr, 118 (without area code)
  • Personal Information Dispute Mediation Committee: www.kopico.go.kr, 1833-6972 (without area code)
  • Supreme Prosecutors' Office Cyber Investigation Division: www.spo.go.kr, 1301 (without area code)
  • Korean National Police Agency Cyber Bureau: ecrm.police.go.kr, 182 (without area code)

Article 13 (Changes to Privacy Policy)

13.1 Change Notice

This Privacy Policy is applied from the effective date, and when there are additions, deletions, and corrections of changes according to laws and policies, it will be announced through notices from 7 days before the implementation of changes.

13.2 Important Changes

When significant changes affecting data subject rights occur, such as changes in the purpose of personal information collection and use or changes in third-party provision targets, we will announce at least 30 days in advance and, if necessary, obtain data subject consent again.

Effective Date: 2026-10-22

Revision Date: 2026-10-15 (Chinipy Tarot web AI readings: added items processed, consignment, cross-border transfer, retention. Effective immediately because it was revised before the Chinipy Tarot web AI readings launch) → 2026-10-17 (Chinipy Tarot web free trial: added usage record items and retention) → 2026-10-19 (Article 10.4: added notice on web visit statistics and browser storage. Effective immediately because it states practices already in operation without changing the personal information processed) → 2026-10-20 (corrected the web service name and address: Chinipy Tarot web (app.chinipy.com/tarot). No change to the personal information processed) → 2026-10-20 (Chinipy Tarot web reading passes: added the processing purpose, order record items, payment processing consignment (Korea PortOne), and Cloudflare storage and cross-border transfer items. Corrected member basic information retention to 1 year after withdrawal and split transaction record retention by the Enforcement Decree. Added the free trial usage record items missing from the English version. Effective immediately as a revision before the web paid service launches) → 2026-10-20 (stated that reading results may include the nickname and parts of the concern. Completed the browser storage items in Article 10.4 (purchase token, member identifier and profile image address, free trial usage flag, first-use guide flag, recently opened apps). Limited app-only clauses (member basic information, inactive members) to the app and stated that web members follow the integrated account policy. Added notice on when reading results are deleted after withdrawal and when automatic deletion runs. Corrected the reporting agency contacts in Article 12. Effective immediately as it states practices already in operation and corrects errors) → 2026-10-20 (changed the privacy officer email in Article 11 to contact@chinipy.com) → 2026-10-21 (retelling the same cards with another master in the Chinipy Tarot web: added the processing purpose, changed from not storing the original concern text to keeping it with the reading result for 7 days for retells and for showing the question in "Recent Readings", added retell records and the retell pass order item, and updated Cloudflare storage, cross-border transfer and automatic deletion items. Added encryption of the original concern text to Article 9. Effective immediately as a revision before web retells launch) → 2026-10-21 (corrected that reading results and original concern text are deleted within about 1 hour when a member deletes their account or withdraws consent to Chinipy Tarot. Effective immediately as a correction of a notice that differed from practice) → 2026-10-21 (Chinipy Tarot web: added the purposes, items and retention of tarot master type test results, free trial mission records and reading ratings. Added Google Analytics 4 consignment, cross-border transfer and cookie notice for web app usage statistics. Article 10.4 browser storage now matches the web app (adds the master type test result, reading pass orders for up to 25 hours, login-start and payment-window markers, mission statistics already sent, the attendance stamp celebration marker, when the add-to-home-screen notice was shown, and the last master chosen). Effective immediately as a revision before the web paid service launches) → 2026-10-22 (Chinipy Tarot web: added the purposes, items and retention for reading share links, reward missions (sharing, adding the KakaoTalk channel, adding to the home screen) and the "Today's Card" notification. Added 30-day retention and automatic deletion of reading share information, 5-year retention of reward mission records (kept after withdrawal to prevent duplicate grants), 3.5 optional consent to notifications and how to withdraw it, 4.3 stating that share links and KakaoTalk sharing are not provision to third parties, updated Cloudflare consignment and cross-border transfer items, and added the share reward marker, service worker and push subscription, and Kakao SDK to 10.4 browser storage. Effective immediately as a revision before these features launch) → 2026-10-22 (added the phone number +82-70-5275-5946 to the Article 11 privacy officer contact. A contact addition with no change to processing; effective immediately) → 2026-10-22 (separated the web service clauses: removed the Chinipy Tarot web purposes, items, retention, consignment, cross-border transfer and browser storage notices, so this policy applies only to the Chinipy Tarot app. Chinipy Tarot Web follows its own policy at app.chinipy.com/tarot/privacy) → 2026-10-22 (added the missing AI provider consignment and cross-border transfer notices: Article 3.4 reading request information, Article 5 Google LLC (Gemini API) and Anthropic, PBC (Claude API), Article 6 cross-border transfer for AI tarot readings. Effective immediately as it states practices already in operation)

Previous Effective Date: 2026-10-21